To view your reservation details, open your reservation confirmation email and click “Go to Booking.”
That secure link is the fastest and most accurate way to access your stay.
What the “Go to Booking” link gives you access to:
- Your stay dates
- Guest information
- Payment and receipt details
- Check-in instructions and timing
- Pre-arrival verification (when applicable)
There’s no separate login, account, or guest portal to remember. Your confirmation email acts as your personal access link, so you don’t need to create a username or password to manage your stay.
This also ensures you’re always viewing the most up-to-date information for your reservation.
Can’t Find Your Confirmation Email?
If you don’t see your reservation email:
- Check your spam or junk folder
- Search your inbox for “The Sunset”
- Confirm the email address used at booking
If you still can’t locate it, our team will be happy to resend your confirmation..
Need Additional Help?
If you have questions about your reservation or need assistance, please contact our team and we’ll be glad to help.
If you’re planning a visit and looking for a relaxed, independent hotel in downtown Vancouver, you can return to the home page to explore rooms, amenities, and neighborhood details.
