To view your reservation details, open your reservation confirmation email and click “Go to Booking.” That secure link is the fastest and most accurate way to access your stay. What the “Go to Booking” link gives you access to: There’s no separate login, account, or guest portal to remember. Your confirmation email acts as your … Read more
The Sunset uses secure, keyless entry—no physical keys, no front desk lines. Everything you need to access your room is sent digitally before arrival. Step 1: Complete pre-arrival verification Before we can send your access details, all guests must complete our pre-arrival verification. This helps us keep the building secure and ensures a smooth, contact-free … Read more
If you don’t see your reservation confirmation or pre-arrival verification email, please try the steps below: Your reservation details and pre-arrival verification are accessed only through the secure link in your confirmation email. At this time, we do not offer a separate guest portal. If you’re still unable to locate your email, please contact our … Read more
What is pre-arrival verification? Pre-arrival verification is a simple online step completed before your stay that allows for smooth, secure, and contactless access to your room. After booking, you’ll receive a reservation confirmation email with a secure link. That link is where your reservation is managed and where pre-arrival verification happens. (Please note: we do … Read more
Pre-arrival verification is completed online before your stay and usually takes just a few minutes. It ensures you can access your room smoothly and without delays when you arrive. Step 1: Find your reservation confirmation email After booking, you’ll receive a reservation confirmation email with a secure link. This email is important — it’s where … Read more
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