During stay questions

Staying connected at The Sunset is easy. Each suite has its own private Wi-Fi network, so you won’t be sharing bandwidth with the entire building. Finding your Wi-Fi details In your room Your Wi-Fi network name and password are printed on a card inside the suite for easy reference. Need help connecting? If you can’t … Read more

The Sunset offers a small selection of convenient on-site facilities to make your stay more comfortable. Laundry Facilities Laundry machines are available on-site and can be accessed through the lobby near the elevators. Fitness Center Our fitness center is located near the main entrance and is open daily from 7:00 AM to 10:00 PM. It … Read more

We do not offer traditional cable television in our rooms. Instead, every room is equipped with a Roku TV and HDMI access, so you can easily watch what you want using your own streaming services or personal devices. What you can watch Using your own device Each room includes HDMI access, making it easy to … Read more

Roku TV is a smart TV with built-in streaming apps, so there’s no separate device to plug in. You can either sign in directly on the TV or cast from your personal device, depending on your preference. Option 1: Watch directly on the Roku TV (recommended) Tip: Don’t forget to sign out of your accounts … Read more

Parking at The Sunset We offer secure on-site parking for guests staying at our downtown Vancouver hotel, with two options depending on your vehicle size and preference. Parking spaces are unassigned and available on a first-come, first-served basis. Parking rate: $25 per night (plus tax)Important: Gate access activates only after payment is complete, so please … Read more

We don’t offer automatic daily housekeeping—but we’re happy to arrange on-demand cleaning whenever you’d like, for a small fee. This approach allows us to keep room rates accessible while supporting a quieter, more environmentally mindful stay. If you’d like your space refreshed during your visit, just let us know—we’ll take care of it. Everyday essentials … Read more

Arriving early or heading out later in the day? We offer complimentary luggage lockers for registered guests, so you can explore Vancouver without dragging your bags along. How luggage storage works at The Sunset Our luggage lockers are provided as a convenience for registered guests only. By using them, you agree to the following guidelines: … Read more

Check-in at The Sunset begins at 4:00 PM and check-out is 11:00 AM. Early check-in and late check-out may be available depending on occupancy and housekeeping schedules. How it works Availability and pricing vary based on date and time, and approval depends on our occupancy and cleaning schedule. Important to know What if early or … Read more