Arriving early or heading out later in the day? We offer complimentary luggage lockers for registered guests, so you can explore Vancouver without dragging your bags along. How luggage storage works at The Sunset Our luggage lockers are provided as a convenience for registered guests only. By using them, you agree to the following guidelines: … Read more
Check-in at The Sunset begins at 4:00 PM and check-out is 11:00 AM. Early check-in and late check-out may be available depending on occupancy and housekeeping schedules. How it works Availability and pricing vary based on date and time, and approval depends on our occupancy and cleaning schedule. Important to know What if early or … Read more
If you don’t see your reservation confirmation or pre-arrival verification email, please try the steps below: Your reservation details and pre-arrival verification are accessed only through the secure link in your confirmation email. At this time, we do not offer a separate guest portal. If you’re still unable to locate your email, please contact our … Read more
What is pre-arrival verification? Pre-arrival verification is a simple online step completed before your stay that allows for smooth, secure, and contactless access to your room. After booking, you’ll receive a reservation confirmation email with a secure link. That link is where your reservation is managed and where pre-arrival verification happens. (Please note: we do … Read more
Pre-arrival verification is completed online before your stay and usually takes just a few minutes. It ensures you can access your room smoothly and without delays when you arrive. Step 1: Find your reservation confirmation email After booking, you’ll receive a reservation confirmation email with a secure link. This email is important — it’s where … Read more
We keep things simple. The Sunset accepts the following payment methods: *Available by prior arrangement. FAQs What payment methods does The Sunset not accept? At this time, we’re unable to accept: Can I change my payment method after booking? If you haven’t paid yet, you can update your payment method using the secure link in … Read more
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