Need a place to store your bags?

Arriving early or heading out later in the day? We offer complimentary luggage lockers for registered guests, so you can explore Vancouver without dragging your bags along. How luggage storage works at The Sunset Our luggage lockers are provided as a convenience for registered guests only. By using them, you agree to the following guidelines: … Read more

How do I request an Early Check-In or Late Check-Out?

Check-in at The Sunset begins at 4:00 PM and check-out is 11:00 AM. Early check-in and late check-out may be available depending on occupancy and housekeeping schedules. How it works Availability and pricing vary based on date and time, and approval depends on our occupancy and cleaning schedule. Important to know What if early or … Read more

What is The Sunset’s pre-arrival verification process?

What is pre-arrival verification? Pre-arrival verification is a simple online step completed before your stay that allows for smooth, secure, and contactless access to your room. After booking, you’ll receive a reservation confirmation email with a secure link. That link is where your reservation is managed and where pre-arrival verification happens. (Please note: we do … Read more

How do I complete Sunset’s pre-arrival verification?

Pre-arrival verification is completed online before your stay and usually takes just a few minutes. It ensures you can access your room smoothly and without delays when you arrive. Step 1: Find your reservation confirmation email After booking, you’ll receive a reservation confirmation email with a secure link. This email is important — it’s where … Read more

What forms of payment does The Sunset accept?

We keep things simple. The Sunset accepts the following payment methods: *Available by prior arrangement. FAQs What payment methods does The Sunset not accept?  At this time, we’re unable to accept: Can I change my payment method after booking? If you haven’t paid yet, you can update your payment method using the secure link in … Read more

December in Vancouver

There’s something special about December in Vancouver. With the weather getting a bit chillier, you’ll definitely want to pack layers and a rain jacket, but you’ll not be too cold to want to get out and experience some of the fun events this city offers this time of year. We’ve gathered up a guide to … Read more

Family-Friendly Christmas Activities in Vancouver

This holiday season, there are plenty of family-friendly activities that you and your family can enjoy together in Vancouver. There’s practically something each day leading up to Christmas! We’ve rounded up a list of the best markets, light shows, and festivals for you to visit this Christmas in Vancouver. Experience Canyon Lights at Capilano Suspension … Read more